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SHIPPING & RETURNS
Refunds (if applicable)
Brownstone only offers refunds for products deemed defective or damaged, when the garment of the same size/style is not in stock.
Preorder items (if applicable)
Unfortunately, Preorder items cannot be refunded.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange. Garments must be in original condition.
To complete your exchange, we require a receipt or proof of purchase.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email email@example.com and send your item to: 1050 Wilshire Blvd, Unit 303, Los Angeles, CA, 90017, United States.
To exchange your product, you should mail your product to: 1050 Wilshire Blvd, Unit 303, Los Angeles, CA, 90017, United States.
You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable.
Please be aware all international orders (outside U.S.A.) may be subject to sales tax, import duties, and custom charges at the receiver's expense. This rate is determined by the receiving company. Please contact your local customs for further information..
If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.